Appointment Preparation
To help you have a positive experience at Animal & Bird Veterinary Medical Center Inc. please be prepared for your pet's visit. For your pet's safety please have dogs on leashes, cats in carriers and birds in carriers or cages. Your pet should be seen at least once a year and preferably every 6 months. Remember pets age faster than people so every 6 months is equivalent to several years for humans.
It is often helpful to have a written list of questions and or concerns about your pet. Our staff will gladly do our best to answer your questions and calm your concerns.
First Visit
Please arrive 15 minutes prior to your scheduled appointment in order to fill out the necessary medical paperwork. To expedite the appointment process we recommend you download and complete any necessary client forms and bring them with you to your appointment. It's important for us to know as much of your pet's medical history as possible, including vaccine history, any operations, allergies, prior illness and medications as well as any behavioral issues that you might be able to share with us. Copies of medical records are very helpful but we can always request them for you. We do understand that many times there is no previous history available.
Clients
If you are an existing client please please check that we have your correct contact information. If you are scheduling an appointment for a new pet please complete the necessary forms or arrive a few minutes early.
Please tell us if your pet needs medication refills. Informing us ahead of time allows us to have your pet's medication ready when you arrive.
Scheduling and Requesting Appointments
Whether you're online or offline we make it convenient for you to schedule appointments. Simply pick up the phone to schedule an appointment or login to request an appointment.
- Phone Scheduling - If your pet has an urgent medical emergency or you just prefer a human touch we suggest you call our Client Service Representative (951-371-7120). It's the quickest way to schedule an appointment at Animal and Bird VMC. When you call for an appointment, briefly tell the Client Service Representative (CSR) what problems your pet is having. If you cannot make your appointment or are running late, please call the Client Service Representative so we can adjust our schedule accordingly. Each appointment slot is specially scheduled for our patients.
- Online Appoinment Requests - If your pet has an non-emergency medical condition we recommend using this feature to request appointments. When you enable the patient services feature for your pet's profile you will be able to request appointments online. Once the Client Service Representative has confirmed your appointment by phone or e-mail your appointment will be scheduled for the date and time you requested. Please be available to answer your phone or reply to the e-mail. We will make a few attempts to confirm your appointment before we cancel your request. When scheduling online please complete all fields to ensure a quick response to your appointment request. If you need to cancel a confirmed appointment simply login and delete the appoinment request. The Client Service Representative will be notified of your cancellation.
We are open during the following hours:
- Monday through Sunday: 7:00 am – 1:00 am
Emergency care is available during normal business hours.
Please call (951) 371-7120.
