Privacy Policy

Animal and Bird Veterinary Medical Center, Inc. (“Animal and Bird VMC” or “we” or “us”) is committed to protecting your privacy as set forth in this Privacy Notice. You can visit the website (“Site”) without telling us who you are or revealing any identifying information about yourself. However, our Site does include areas in which visitors can provide personally identifiable information.

This Privacy Notice is being provided to inform you of our practices
regarding the personally identifiable information you submit to us through this Site.

Privacy Notice Updates

Due to the Internet's rapidly evolving nature, Animal and Bird VMC may need to update this Privacy Notice from time to time. If so, Animal and Bird VMC will post its updated Privacy Notice on our Site and we may send registered users an email, so you are always aware of what personally identifiable information we may collect and how we may use this information. If any modification is unacceptable to you, you shall cease using this Site and the services. If you do not cease using this Site and the services, you will be deemed to have accepted the change.

Information Collection

If you register for this Site or any of our products or services, request information, services or products from this Site, or ask us to respond to questions or comments, we will ask you to provide us with certain personally identifiable information such as your name, contact information such as your address, fax number, phone number(s) and, email address. If you voluntarily respond to surveys or questionnaires we may collect your name, contact information such as your address, fax number, phone number(s)and, email address.

Animal and Bird VMC may use technologies, such as cookies, to keep track of your interaction with this Site. A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies generally do not permit us to personally identify you. However, your web browser can be set by you to accept, reject or to notify you each time a cookie is sent.

Information Uses

We may use the personally identifiable information you provide to us to: (i) provide you with requested information, products or services that you have requested or purchased, (ii) send you email communications regarding products and services that may be of interest to you, unless you have told us not to, (iii) improve the content and general administration of our Site and services, and (iv) allow you access to your registered accounts and information.

Aggregate Information

The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, and IP addresses and we may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users' movement, and gather broad demographic information for aggregate use.

Children's Privacy

Animal and Bird VMC recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. This Site is not intended for children under the age of 13. Animal and Bird VMC does not target its services or this Site to children under 13. Animal and Bird VMC does not knowingly collect personally identifiable information from children under the age of 13.


We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you and to our parent, subsidiary or affiliate entities within our corporate family. For example, we may provide your personally identifiable information to a marketing, research and/or advertising agency to send advertising to you on our behalf or to a credit card company to process your payment. We will disclose your personally identifiable information if we reasonably believe we are required to do so by law or regulation or in cooperation with any governmental investigation. Additionally, if you have “opted-in,” we may provide your personally identifiable information to third parties for their own marketing purposes. We may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization.


We may employ procedural and technological security measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Animal and Bird VMC may use encryption, password protection, and other security measures to help prevent unauthorized access to your personally identifiable information.

Your Access to and Control over Personally Identifiable Information

Keeping your personally identifiable information accurate and updated is critical to perform our services and we encourage you to update your personally identifiable information so that it is always accurate. You can access your personally identifiable information maintained in your online account with us through this Site. You can view, change, correct, delete or update your personally identifiable information by updating your online account or by requesting us to correct it by sending us an email at You can unsubscribe to email communications you no longer wish to receive from us by following the unsubscribe instructions in the email that we send you.


This Site may contain links to other websites. Please be aware that Animal and Bird VMC is not responsible for the content or privacy policies of any linked website. We encourage you to be aware when you leave our Site and to read the privacy statements of any other website that collects personally identifiable information. Such links do not constitute an endorsement by Animal and Bird VMC of those linked websites. You acknowledge that Animal and Bird VMC is providing these links to you only as a convenience. Your use of the linked websites is subject to the terms of use and privacy policies located on the linked websites.

This Privacy Notice was last Updated on: May 24, 2011

This Privacy Notice is effective as of May 24, 2011

Customer Service


Contact Us

Animal and Bird Veterinary Medical Center
3119 Hamner Ave., Norco, California 92860
Phone: +1-951-371-7120
Fax: +1-951-371-8065

Business Hours

Mon - Fri: 7:00 am - 1:00 am
Sat: 7:00 am - 1:00 am
Sun: 7:00 am - 1:00 am


*Doctor Hours are by appointment only